Our guidelines for orders and payments
Last Updated: May 14, 2025
At ParotFly, we strive to provide the highest quality service and ensure your complete satisfaction with every order. To maintain our efficient operation and quality standards, we operate on a strict no-refund policy for all orders placed through our platform.
By placing an order through our platform, you acknowledge and agree to this no-refund policy.
We encourage all customers to carefully review their orders before final confirmation. Please ensure that:
Once you confirm your order, it will be processed immediately and cannot be modified or cancelled.
All payments made through our platform are securely processed. When you place an order, you authorize us to charge the full amount to your selected payment method. This charge is final and non-refundable.
We are committed to ensuring timely and accurate delivery of your orders. In the rare event of issues with your order such as:
We encourage you to contact our customer support team immediately. While we do not provide refunds, we will make reasonable efforts to address and resolve any legitimate concerns to ensure your satisfaction with our service.
In the event of technical issues resulting in duplicate charges or orders not being delivered, please contact our customer support team with relevant details including order numbers and payment confirmation. Each case will be reviewed individually, and appropriate action will be taken.
Despite our no-refund policy, customer satisfaction remains our top priority. If you experience any issues with our service, we encourage you to reach out to our customer support team. We may offer alternative solutions such as:
If you have any questions or concerns about our No-Refund Policy, please contact our customer support team at:
ParotFly Customer Support
Email: support@parotfly.com
Phone: +91 9876543210
Hours: 9:00 AM to 11:00 PM, 7 days a week
Our team will respond to your inquiry as soon as possible, typically within 24 hours during business hours.
