Last Updated: May 14, 2025

At ParotFly ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Service, including but not limited to:

• Contact information (such as name, email address, phone number)
• Delivery address and location data
• Account credentials
• Payment information (stored securely through our payment processors)
• Profile information and preferences
• Order history and transaction details

Automatically Collected Information

When you access or use our Service, we may automatically collect certain information, including:

• Device information (such as IP address, device type, operating system)
• Browser information and cookies
• Usage data and interaction with our Service
• Location data (with your consent)

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and fulfill orders, payments, and deliveries
• Create and manage your account
• Communicate with you about orders, services, promotions, and updates
• Personalize your experience and provide recommendations
• Analyze usage patterns and optimize our Service
• Comply with legal obligations and enforce our terms
• Detect, prevent, and address technical issues, fraud, and security concerns

Disclosure of Your Information

We may share your information with the following parties:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, delivery services, hosting, analytics)
• Restaurant Partners: To fulfill your orders and provide necessary information for food preparation and delivery
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: To comply with applicable laws, regulations, legal process, or governmental request
• Protection of Rights: To enforce our terms and protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, updating, or deleting your information
• Objecting to the processing of your information
• Requesting restrictions on the use of your information
• Data portability
• Withdrawing consent (where applicable)

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ParotFly
Kunjwani Road, Near Vishal Mega Mart
Jammu
Email: privacy@parotfly.com
Phone: +91 9876543210